![]() Note Hardware acceleration that uses the video card is always disabled when Office is running in a Remote Desktop session, and also when the application is started in safe mode. The hardware acceleration function of the operating system relies on up-to-date and compatible display drivers. This includes relying on hardware acceleration, which is managed through the operating system. Office 2013 and later versions use a more efficient and accelerated method to draw the Office UI and the content. You may experience these symptoms if you have a video configuration on your computer that is incompatible with the Office feature set that is responsible for displaying the application and for animations in the application.
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